Privacy Policy
Effective Date: 20 February 2026
Website: https://rudrakshhandcrated.com
Business Name: Rudraksh Handcrafted
1. Introduction
Welcome to Rudraksh Handcrafted. Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our handcrafted clay products.
By accessing or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
When you place an order or interact with our website, we may collect:
Personal Information
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Full Name
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Email Address
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Phone Number
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Billing & Shipping Address
Payment Information
All payments are securely processed through Razorpay.
We do not store your debit/credit card details or UPI credentials on our servers.
Technical Information
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IP Address
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Browser Type
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Device Information
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Cookies and usage data
3. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Send order confirmations and updates
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Provide customer support
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Improve website performance
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Prevent fraud and unauthorized transactions
4. Payment Security
We use Razorpay as our secure payment gateway. Razorpay uses industry-standard encryption and security protocols to protect your payment information.
For more details, you may refer to Razorpay’s privacy policy on their official website.
5. No Refund & No Replacement Policy
All products sold on rudrakshhandcrated.com are handcrafted items.
We follow a Strict No Refund and No Replacement Policy.
Customers are requested to review product details carefully before placing an order. If you receive a damaged product due to shipping, you must contact us within 24 hours with clear photos for review.
6. Cookies Policy
Our website uses cookies to:
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Remember cart items
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Improve browsing experience
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Analyze website traffic
You can disable cookies in your browser settings if you prefer.
7. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share necessary information with:
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Razorpay (Payment Processing)
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Shipping & Courier Partners
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Government authorities if required by law
8. Data Protection
We implement appropriate technical and security measures to protect your personal information. However, no online platform can guarantee 100% security.
9. Your Rights
You may:
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Request access to your personal data
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Request correction of incorrect information
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Contact us for any privacy-related concerns
Email: rudrakshhandcrated@gmail.com
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact:
Rudraksh Handcrafted
Website: https://rudrakshhandcrated.com
Email: rudrakshhandcrated@gmail.com